Menu
Log in
 


  

Society for Healthcare

Volunteer Leaders

Log in

Organizational Structure

  • Tuesday, August 11, 2026 1:06 PM
    Message # 13665815

    Hello all, 

    What division do you report up through in your system? If you are in a Patient Experience division, what other departments are in your area? 

    Thanks in advance! 

  • Wednesday, August 12, 2026 7:35 AM
    Reply # 13666320 on 13665815

    We report to VP of Human Resources & Support Services. 

  • Wednesday, August 12, 2026 8:51 AM
    Reply # 13666357 on 13665815

    We report to the Patient Experience Officer.

  • Wednesday, August 12, 2026 8:53 AM
    Reply # 13666359 on 13665815

    When I 1st started in this role about 11 years ago we reported to the Human Resources officer. That was the best alignment and resource for Volunteer Services. Then when she retired I was bounced around to different leaders in administration. Last year a position was created in between admin and my role, I now report to the VP of EVS/Food Service.  

  • Wednesday, August 12, 2026 12:03 PM
    Reply # 13666488 on 13665815

    Hello - this would not apply currently.  Thank you for the question.  

  • Wednesday, August 12, 2026 12:51 PM
    Reply # 13666521 on 13665815
    Amanda Landes (Administrator)

    I currently report to the AVP of Patient Centered Services. He also oversees Patient Experience, Guest Services, Language Services, and Arts in Healthcare. This is the 5th different reporting structure I have been in over 20 years.

  • Tuesday, August 18, 2026 2:56 PM
    Reply # 13669767 on 13665815

    I am in the Patient Experience division reporting up to Quality.  We also have guest navigators, chaplains, valet and transportation.

  • Wednesday, August 19, 2026 10:23 AM
    Reply # 13670228 on 13665815
    Carol Biagini (Administrator)

    currently report to HR VP, however, over that past 20 years I have been moved between the Foundation, legal and HR.

  • Wednesday, August 19, 2026 10:27 AM
    Reply # 13670232 on 13665815

    I report to HR.  

Have Questions?

Contact us at shvl.email@gmail.com

Powered by Wild Apricot Membership Software