Hi Volunteer Leaders,

I hope you're all doing well!

I’m reaching out with a quick question:
Do any of you currently use by-laws or a volunteer handbook to guide your volunteers?

I understand that hospitals must comply with federal and state regulations when managing volunteers, particularly around:

• HIPAA compliance (patient privacy)
• Liability protections under the Volunteer Protection Act of 1997
• Fair Labor Standards Act (FLSA) rules to ensure volunteers aren’t replacing paid staff in for-profit hospitals

I’d love to hear what you’re currently doing.
Do you use any formal documents or policies? And how do you utilize your volunteer board in this process?

Thanks so much for all you do!

Lisa O'Neil-David 

The volunteer department has a handbook for all volunteers.

The auxiliary is an independent 501 c 3 and operates under by-laws

We have a volunteer handbook that is gone over during general orientation. 

The Auxiliary is a separate non-profit organization that has their own by-laws.